Terms of service

This document describes the terms of purchasing process via store.chrisostrowskiart.com (referred to later as SHOP/ seller)

The seller assumes that if a buyer decides to purchase at our shop he understands and accepts our terms of service mentioned in this document.


  1. The service provider at Internet shop store.chrisostrowskiart.com is Chris Ostrowski Studio Krzysztof Ostrowski company located in Warsaw 00-020, Chmielna 2/31, Poland, NIP 7010176187, REGON 362481944
  2. It is possibile to contact the shop at ostrowski.k91@gmail.com or via a contact page on our site.
  3. The subject of our service is a buy-sell agrement.
  4. Trade information available on the site is not a trade offer as understood by Civil Code; it is rather an invitation and encouragement to purchase the products.
  5. A technical condition necessary to use our service by a buyer is the computer access, internet browser access and internet access.
  6. In order to buy a product or products you need to fill in and send over your purchasing form available on our site. This constitutes the buy-sell agreement. The agreement will not be valid and realized if the data you provide will be incomplete.
  7. Customer who purchased an order in on-line shop, can return it without giving any reason, just by making an appropriate statement in writing, within 14 business days since the day of receipt the delivery. Return should be made immediately, but not later than within 14 days.
    The item(s) should be returned in the condition in which it was purchased, in the original packaging with a copy of proof of purchase. In this case, the client sends the item(s) at their own expense. The item(s) should be returned to the shop’s adress stated in article 1.
    All returns and the cost of consignments made in on-line shop will not be accepted, unless other arrengements have been made earlier.
    If the payment was made via the credit/debit card, refund will be made ​​to the card from which payment has been made. If the payment was made via the Paypal account, refund will be made to the Paypal account from which payment has been made.
  8. The guarantee procedure is contained within the producer’s guarantee card. If such does not exist, the buyer has two years guarantee for the product.
  9. A buyer is obliged to pay for the product as a prepayment into shop’s Paypal account.
  10. Credit card payments or e-transfers are Services by PAYPAL billing center.
  11. We accept the following payment cards: Visa, Visa Electron, MasterCard, Maestro, MasterCard Electronic. In is a safe transaction carried out by eCard company.
  12. The shipping costs are covered by the buyer.
  13. The price is binding for both the buyer and the seller at the moment of purchasing. The price of the product does not include shipping const. Your product will be shipped within 1 to 14 days depending on its availability.
  14. The shop does not bear responsibility for any obstacles in finalizing the agreement that are beyond our control. If the agreement cannot be finalized we will immediately inform the buyer.
  15. The shop may refuse to accept the buy-sell agreement without giving reasons.
  16. Your personal data is protected and processed in the scope defined by the “Personal Data Protection Act” from 29.08.1997 r. (Dz.U. Nr 133 poz. 883) We believe the privacy and rights of the customer should be preserved at all times. We will never sell or share your personal information with any third party, unless federally instructed to do so.
  17. The shop reserves the right to change the rules described in this document.
  18. Civil Code and other common Law rules apply in all cases unregulated by this document.